We take great pride in our reputation for delivering high quality software that meets the needs and expectations of our customers. If for any reason you are dissatisfied with a software product, we'll assist you with a refund or exchange. All Sophisticated LLC products come with a 30-day money back guarantee, subject to the policy below:
Requests for refund must be made via email to firstname.lastname@example.org within 30 days from the date of purchase. Refunds are given in the same form of payment originally used for purchase.
This policy applies to software purchased on the Online Community Suite website www.ocommunity.net. If you purchased software through another website, please contact that site directly for their return policy.
Once your refund has been processed, your software product key will be deactivated and you will no longer be able to use your software product.
We do our best to process validated returns within 2-4 business days after the return request is received. If you do not include all the information required, your refund may be delayed.
Note: All legal matters related to this return policy are governed by United States of America law and fall under the jurisdiction of courts located in Houston, TX USA
Sophisticated LLC reserves the right to modify this return policy at any time.